Jessica DeVita is a recovering sysadmin who has been doing IT operations for about 17 years, 7 years in corporate IT and almost 10 in private consulting. Now as a technical evangelist at Microsoft, she’s helping operations people uplevel their technical and soft skills for devops and cloud computing. Jessica is a fan of building communities, meetups and supporting nonprofits that teach tech to women, girls and underserved communities and is a frequent speaker at conferences on topics such collaboration/workflow systems, CRM and DevOps culture and systems thinking.