Help! I Need Somebody

Matt and Trevor are joined by Dave Gerding, as well as first ever repeat panelist Sasha Rosenbaum, to talk about how to ask for help - and how to get the best help possible with your problems and questions. There’s no shame in your game when you need some assistance!

Show Notes

The Ship Show - Asked and Answered: http://theshipshow.com/2013/04/asked-answered/
Sascha Bates - Whip it Good http://www.youtube.com/watch?v=k7Fcb_MCzY0
The Help Vampire Problem http://meta.stackexchange.com/questions/19665/the-help-vampire-problem
Rubber Duck Debugging - http://en.wikipedia.org/wiki/Rubber_duck_debugging
Rubber Duck Problem Solving - http://blog.codinghorror.com/rubber-duck-problem-solving/

Check Outs

Matt

Chef Meetup - Testing Cookbooks and Chef Hack day (aug 19) http://www.meetup.com/Chicago-Chef-User-Group/events/193996782/
Scroll Down To Riker http://scrolldowntoriker.com
Registration is open for Chef Community Summit https://www.arresteddevops.com/chefcommunity

Sasha Rosenbaum

Sasha Rosenbaum is a fighter. Not because she was in the Israeli army, which she was; not because she immigrated to Israel without her family, which she did; and not because she willingly moved to Chicago’s winter from Israel’s warmth; but because she’s always pushing forward to solve problems. As a Senior Consultant at 10th Magnitude, Sasha turns her powerful problem solving approach to helping clients as well as to learning new technology and figuring out how apply it to projects. Before moving to Chicago, she served two years in the Israeli Air Force’s IT department (we could tell you exactly what she was doing, but then we would have to kill you), was a software engineer for Elbit Systems, Ltd, in Israel, and holds a B.Sc. in Computer Science with a Focus on Bioinformatics from Technion, Israeli Institute of Technology.

Matt Stratton (he/him)

Matty Stratton is the Director of Developer Relations at Aiven, a well-known member of the DevOps community, and a global organizer of the DevOpsDays set of conferences.

Matty has over 20 years of experience in IT operations and is a sought-after speaker internationally, presenting at Agile, DevOps, and cloud engineering focused events worldwide. Demonstrating his keen insight into the changing landscape of technology, he recently changed his license plate from DEVOPS to KUBECTL.

He lives in Chicago and has three awesome kids, whom he loves just a little bit more than he loves Diet Coke.

Trevor Hess

Trevor Hess is a Senior Product Manager at Progress Software working on Chef Software. He currently works on the Chef Application Delivery, Compliance and Infrastructure offerings.

Coming from a background in .NET Software Development and consulting, he has worked with several large multinational organizations to help kick start their journey to the cloud and the world of DevOps practices and principals. He is excited to engage in new experiences, and learning opportunities.

Trevor enjoys having hearty discussions about DevOps as well organizational change and transformation.